Occupational Summary
A Level 4 apprenticeship for Domestic and sexual abuse support worker prepares apprentices to provide advocacy and support to people experiencing, at risk of, or recovering from domestic abuse and/or sexual violence. Apprentices working as Domestic abuse support worker, Independent domestic violence adviser (IDVA), Independent sexual violence adviser (ISVA), Refuge support worker, Domestic violence helpline worker, Domestic violence outreach community support worker, Children, young people and families domestic abuse support worker, or Black and minoritised specialist support worker deliver early intervention, specialist advocacy, emotional and practical support, carry out risk and needs assessments, develop safety plans, make referrals and signpost to services, and work within multi-agency frameworks with police, health, housing, legal and social care professionals.
The Level 4 apprenticeship comprises 93 KSBs (knowledge, skills and behaviours), typically lasts 18 months and has a maximum funding band of £8,000. End-point assessment is by presentation and questioning and by professional discussion underpinned by a portfolio of evidence. The standard requires apprentices to record and progress case work, apply specialist knowledge across contexts, support adults and children at different risk levels, and collaborate with statutory and voluntary agencies to prioritise safety, wellbeing and recovery.
View official Skills England source text
This occupation is found in voluntary and statutory social care and protective services, to provide advocacy and support to those experiencing, at risk of, and recovering from, domestic abuse and or sexual violence This includes the provision of information and advice, raising awareness, signposting and referrals. The broad purpose of the occupation is to provide early intervention, specialist advocacy, emotional and practical support to those who are experiencing and recovering from domestic abuse and or sexual violence at all levels of risk. This includes the provision of information and advice, emergency accommodation, awareness raising, signposting and referral. In their daily work, an employee in this occupation interacts with survivors of domestic abuse and or sexual violence, and their children, as well as professionals in social care and protective services such as police, housing providers, local authorities, social workers, medical providers, education providers, legal professionals, civil and criminal court staff, and probation and prison staff.  An employee in this occupation will be responsible for working as part of a co-ordinated community response, applying specialist knowledge and skills in a variety of contexts to provide advocacy and support to those facing or at risk from domestic and sexual violence and abuse to ensure safety, wellbeing, and recovery. They will carry out risk and needs assessments and undertake safety planning with survivors of domestic abuse and or sexual violence, and work within a multi-agency framework to ensure the safety of adult and child survivors of domestic abuse and or sexual violence, is prioritised. This may include supporting on a one-to-one or group level with survivors and perpetrators, updating and collating information from a range of service providers, updating own knowledge regarding legal, health, housing, finances and safety requirements related to domestic and sexual violence and abuse, recording case work and progressing case work through the application of knowledge and skills. There are many different job titles used for occupations in the domestic and sexual violence sector and it would be impossible to include all, especially as there are different job titles for those that carry out the same roles in different organisations. However, there are clear distinctions made between those that support adults, those that support children and those that only support victims of sexual violence. The options offered in this standard reflect this and enables all apprentices to gain an apprenticeship for their given job role.
What's in the Delivery Pack?
Every section is tailored specifically to the ST0862 standard, using official KSB data, the published assessment plan, and sector-specific context.
KSB Interpretations
Plain-English interpretation of every Knowledge, Skill and Behaviour
EPA Preparation
End-point assessment readiness, gateway checklist and method guidance
Delivery Risks
Occupation-specific risks, mitigations and early warning signs
Delivery Model Options
Model-selection guide comparing day release, block release and front-loaded approaches
On/Off-the-Job Mapping
Which KSBs are best taught by the provider vs developed in the workplace
Initial Assessment & RPL
Starting points, prior learning recognition and programme adaptation
English, Maths & Digital
Where functional skills embed naturally and standalone qualification guidance
Employer Engagement Guide
Employer commitments, progress reviews and workplace engagement guidance
Get the ST0862 Delivery Guide
Unlock all 8 AI-powered sections — KSB interpretations, EPA preparation, delivery risks, employer engagement, and more. Tailored to Domestic and sexual abuse support worker.
From £14.99 · Instant PDF download · en-GB throughout
English & Maths
English and maths qualifications must be completed in line with the apprenticeship funding rules .
Typical Job Titles
Knowledge, Skills & Behaviours
Knowledge
42- K1: Organisational policies and procedures for responding to crisis situations.
- K2: Organisational policies and procedures for risk assessment, safeguarding and safety planning and the tools which can be ...
- K3: Gendered, historical, social, and intersectional contexts of domestic abuse and or sexual violence.
- K4: Legislation and organisational policies and procedures relevant to the sector including those relating to anti-discrimin...
- K5: Case management systems used by own organisation, how they operate and monitor outcomes, and how they should be used wit...
- + 37 more items
Skills
44- S1: Recognise crisis situations and respond within the required timescales in line with organisational policies and procedu...
- S2: Carry out risk assessments, safeguarding and safety planning using risk assessment tools.
- S3: Assist and promote the empowerment of survivors of domestic abuse and or sexual violence who may have experienced inequa...
- S4: Engage with survivors of domestic abuse and or sexual violence from marginalised and disadvantaged groups and diverse so...
- S5: Challenge intersectional gaps in service provision and or redress them.
- + 39 more items
Behaviours
7- B1: Treat people with dignity and respect.
- B2: Be caring and compassionate.
- B3: Speak up and challenge.
- B4: Be competent, reliable and committed.
- B5: Be honest and accountable.
- + 2 more items
Duties (28)
Respond to and manage information from survivors and supply information to external agencies.
Respond to and manage crisis situations whilst adhering to lone working policies and other relevant procedures.
Carry out risk assessment and safety planning with survivors whilst considering safeguarding issues and individual support needs.
Commit to equality and challenge inequality and discrimination in all aspects of practice.
Use different communication methods and adapt your style to achieve the desired outcomes for survivors.
Create a safe and appropriate environment for survivors within the context of your service using trauma informed approaches.
Manage and maintain casework and information sharing in line with legal requirements and organisational policy and procedures.
Raise awareness of the nature, prevalence, and consequences of all forms of domestic and sexual abuse and violence.
Support survivors through criminal and or civil court processes.
Support and engage with survivors to inform them of local and regional services.
Advocate for survivors and their families within multi-agency settings and processes.
Provide information and support to enable survivors to make their own informed choices towards recovery.
Maintain own wellbeing and personal development via training or supervision
Demonstrate an understanding of trauma and apply trauma informed approaches in support interventions.
Contribute to and promote local and national initiatives including consultations and campaigns.
Support survivors to explore appropriate accommodation and access appropriate health, welfare and financial support using local and national provisions.
Support survivors who are not British citizens, including asylum-seekers, refugees, individuals from the European Economic Area (EEA) and other migrants, to access safe housing, financial support and other services using local and statutory provisions that meet cultural and religious needs.
Support survivors to understand the nature and impact of the abuse on their family and assist them in accessing relevant resources.
Support children, young people and their parent or carer with their emotional and practical needs.
Provide engagement activities appropriate to the child or young person’s individual experience of abuse.
Empower and support survivors with tools to maintain and strengthen their relationships with their children.
Carry out early intervention and preventative work with children and young people.
Contribute to initiatives to educate children and young people around consent, healthy relationships, gender inequality and all forms of domestic and sexual abuse and violence.
Act as an advocate to challenge institutional discrimination.
Deliver a specialist advocacy service for survivors and co-survivors of sexual violence that focuses on meeting the individual needs of the client, recognises and responds to intersecting causes of oppression.
Identify and challenge myths and stereotypes surrounding sexual violence.
Provide trauma informed, strengths-based, client led support to survivors of sexual violence.
Support clients in understanding their reactions in the immediacy of sexual violence and recognising and managing the longer-term impacts they might experience.
End-Point Assessment
Assessment Plan
Type: HTML
Version & Source
- Version
- 1.0
- Approved for delivery
- Last changed
- 22 Apr 2024
- Earliest start
- 18 Apr 2024
- Approved for delivery
- 19 Apr 2024
- EQA Provider
- Ofqual
- Sector Subject Area
- 1.3 Health and social care
- Trailblazer
- TB0574
- Last checked
- 11 Mar 2026
Frequently Asked Questions
What knowledge, skills and behaviours are in the ST0862 standard?▼
The Domestic and sexual abuse support worker apprenticeship has 42 knowledge items, 44 skills, and 7 behaviours that apprentices must demonstrate.
How long is the Domestic and sexual abuse support worker apprenticeship?▼
The typical duration is 18 months, with a maximum funding band of £8,000.
What does a delivery guide for ST0862 include?▼
The KSB Planner delivery guide includes plain-English KSB interpretations, EPA preparation guidance, delivery risk analysis, on/off-the-job mapping, employer engagement strategies, and more — all tailored to ST0862.
Data sourced from Skills England. KSB Planner delivery guides are an interpretation and planning aid based on official published source material — not an official regulator-issued document.