ST0810Level 3v1.1Approved For Delivery

Procurement and supply assistant

Sales, marketing and procurement · Procurement

Duration

18 months

OTJ Hours

348

Funding Band

£6,000

KSBs

39

Occupational Summary

A Level 3 apprenticeship as a Procurement and Supply Assistant prepares apprentices working as procurement contracts officer, procurement coordinator or purchasing assistant to support the sourcing and purchasing of low‑value goods and services in organisations across the public, private and third sectors. Apprentices administer and maintain procurement data, apply procurement regulations and internal policies to support quotation and tender evaluation, manage supplier databases, review and convert purchase orders, raise purchasing requests, obtain prices and delivery information, liaise with stakeholders and support supplier selection, management, delivery and quality assurance. The role is mainly office based with occasional supplier or site visits and requires consideration of sustainability, ethical and value‑for‑money factors when supporting procurement decisions.

The programme covers 39 KSBs (knowledge, skills and behaviours), has a typical duration of 18 months and a maximum funding band of £6,000. End-point assessment is conducted by an interview underpinned by a portfolio of evidence and a work‑based project followed by a presentation with questions and answers.

View official Skills England source text

This occupation is found in all organisations where goods and/or services need to be sourced and purchased in line with national or international procurement laws, or internal governance processes. This occupation is found in the following sectors; public sector such as the NHS, the Emergencies Services, Local Authorities, Central Government and the Education Sector. private sector such as Finance, Construction, Energy, Utilities, Mining, Facilities, Automotive, Manufacturing, Engineering, Pharmaceuticals, Fashion, Food, Hotels, Hospitality, Entertainment and IT. Third Sector including charities and other not for profit organisations. The broad purpose of the occupation is the process of procurement or buying low value goods and services. Procurement and supply assistants are vital for the smooth functioning of the procurement and supply department in any organisation. They are often responsible for ensuring data is correctly administered and maintained in accordance with legislation of the organisation’s own procedures. They will use their knowledge of procurement regulations/policies to support the wider procurement team in tasks such as quotation and/or tender response evaluation, supplier database maintenance, purchase order review and conversion, and stakeholder liaison. The individual will also often have purchasing requests and low risk contracts for which they will develop requests, quotes, or obtain prices and delivery. They will provide support in procurement to enable supplier selection, management and supplier closure and undertake a role in the management of supply delivery and quality assurance. Increasingly this occupation requires an awareness of the sustainability impacts of procurement and supply decisions on both upstream supply chain and use of materials, products, or applications over their lifetime. For example, for procurement and supply decisions concerning energy sources need to include the direct and indirect impacts of an occupation’s energy demand and the implementation of measures for reducing greenhouse gas emissions. Procurement and supply decisions about raw material and waste generation will consider the implementation of measures toward retainable resource consumption, whole-life and circular economy thinking. In their daily work, an employee in this occupation interacts with their procurement teams as well as colleagues from other internal departments such as operational functions, finance, legal, IT, sales and marketing. This role also includes interaction with external stakeholders such as suppliers. This role may involve off site and supplier visits, however it will be mainly office based. An employee in this occupation will be responsible for: Contributing to the sourcing of new suppliers using market research for on-going tenders on behalf of the wider team. Challenging the organisational need for the purchase especially where Corporate Social Responsibility or value for money considerations suggest the procurement can be better channelled through existing assets or an existing contract. This may also include ethical, green or sustainable considerations. Support and contribution to higher value activities such as construction projects and capital expenditure Assisting with the monitoring of the commercial benefits and status of procurement projects, for example, spend and trend analysis, cost-benefit analysis saving profile - forecast and actual; and may utilise that information to support procurement decisions, assist with supplier reviews or in developing reports for other parties, such as the Category Manager or Head of Procurement. Supporting a wide range of procurement processes including the conduct of tenders, with the use of e-tendering tools (e.g. managing supplier correspondence). Working with management to develop procurement documents (e.g. ITT templates and T&C’s). Basic understanding of regulations, internal policies and procedures, to educate the wider business areas (helpdesk support) and adopt commercial best practice. Supporting development of consistent procurement processes and procedures. Having strong customer focus, commercial acumen and a pro-active approach striving to meet the demands of customers in a timely manner. Supporting supplier negotiation and help to ensure value for money deals are obtained. Collating relevant management information to report to the wider procurement team and in preparation for internal/external audits. Working with internal and external clients to facilitate a wide range of procurement processes. Ability to set up, facilitate and administer e-tendering and e-evaluation systems, including management of supplier correspondence. Ensuring all procurement systems and databases are managed, maintained and information cleansed for accurate reporting. Adhering to corporate operating procedures – (if in public sector governing public procurement, including compliance with the Public Contracts Regulation). Being responsive to customer enquiries and support contract and supplier management activity across a range of commercial areas. Building excellent working relationships with peers, colleagues, customers, suppliers and other external stakeholders. Providing prompt procurement system advice to buyers, across the business, to enable compliance and best practice. Providing timely returns and accurate statistical data as required ensuring that Commercial data are recorded.

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What's in the Delivery Pack?

Every section is tailored specifically to the ST0810 standard, using official KSB data, the published assessment plan, and sector-specific context.

KSB Interpretations

Plain-English interpretation of every Knowledge, Skill and Behaviour

EPA Preparation

End-point assessment readiness, gateway checklist and method guidance

Delivery Risks

Occupation-specific risks, mitigations and early warning signs

Delivery Model Options

Model-selection guide comparing day release, block release and front-loaded approaches

On/Off-the-Job Mapping

Which KSBs are best taught by the provider vs developed in the workplace

Initial Assessment & RPL

Starting points, prior learning recognition and programme adaptation

English, Maths & Digital

Where functional skills embed naturally and standalone qualification guidance

Employer Engagement Guide

Employer commitments, progress reviews and workplace engagement guidance

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Qualifications & Recognition

Mandated Qualifications

Advanced Certificate in Procurement and Supply Operations (Level Three)

Professional Recognition

Chartered Institute Procurement & SupplyN/AFull

English & Maths

English and maths qualifications must be completed in line with the apprenticeship funding rules .

Typical Job Titles

Procurement contracts officerProcurement coordinatorPurchasing assistant

Knowledge, Skills & Behaviours

Knowledge

15
  • K1: The role of Procurement within the organisation and the relevant organisational procurement regulations, policies and pr...
  • K2: Value for money concepts including the balancing of quality, price and sustainable considerations or most economically a...
  • K3: Supplier approval process and the importance of due diligence checks including legal entity checks, financial appraisal,...
  • K4: Demand and spend management, analysis and forecasting techniques including quantitative methods such as historical usage...
  • K5: The importance of developing and managing key stakeholder relationships such as the internal customer and supplier and t...
  • + 10 more items

Skills

17
  • S1: Monitor and order products, stock, equipment and services at appropriate times using the appropriate procurement method.
  • S2: Communicate to procurement's internal stakeholders, suppliers and other stakeholders in order to develop effective relat...
  • S3: Create, maintain and amend purchase order and contract records.
  • S4: Interpret, evaluate and compare procurement information such as historical spend and usage using databases and spreadsh...
  • S5: Present findings and data in all formats e.g. mathematically, written and oral.
  • + 12 more items

Behaviours

7
  • B1: Be open to change, amend working practices in response to changes in process with a positive attitude.
  • B2: Establish strong relationships with internal and external stakeholders
  • B3: Be open, honest, respectful and reliable..
  • B4: Be enthusiastic and passionate when adhering to company values and engaging in your personal development
  • B5: Be attentive to the detail in any procurement and negotiation activity.
  • + 2 more items

Duties (13)

1

Advise key internal and external stakeholders on the procurement policies and procedures within the organisation.

2

Supporting the raising of purchase orders for the placement of orders or 'low value'/risk contracts.

3

Undertake market research and benchmarking through desk top activities and stakeholder engagement in order to assist and inform the wider procurement team in their sourcing process in line with the most appropriate policies on corporate and social responsibilities. This may include researching tenders from ethical, green or sustainable suppliers to take account of a range of key factors beyond immediate cost.

4

Conduct due diligence in supplier sourcing - undertake the pre-qualification of potential suppliers using appropriate tools, including financial stability, insurance levels, technical capacity, sustainability and recycling ensuring that health and safety policies are in place in line with the relevant organisational policies and responsible procurement considerations and record findings.

5

Support the Procurement Team in a wide range of procurement activities, to enable best practice, including running e-tendering, e-evaluations and logging information and data appropriately including; maintaining, keeping and reporting up-to-date statistical and other data, all in line with the Public Contract Regulations 2015 (if appropriate) and local/corporate procurement policies.

6

Analyse quotation responses and assist the team in tender response, evaluating in order to achieve value for money. Assist senior procurement colleagues in implementing new contracts within the organisation.

7

Investigate and resolve accounts payable and purchase order queries, ensuring that all necessary internal procedures e.g. goods receipting have been carried out.

8

In line with procurement policies, ensure that procurement documents are filed, records maintained and actions are recorded to enable the team to comply with internal and external audit requirements.

9

Respond promptly to internal and external queries requests for advice for both Procurement and Supply Chain Management activities, building stakeholder relationships across all areas of the organisation in line with the law and local/corporate policies.

10

Develop and maintain relationships with internal and external stakeholders and suppliers. Provide in your first line response to procurement-related queries.

11

Identify and monitor the demand for goods and services, including historic and future demand/trends and ensuring that deliveries of goods and services meet the organisation needs.

12

Contribute to the procurement decision making processes ensuring that they meet both value for money and environmental and supply chain requirements.

13

Contribute to the negotiations for a contract or mini competition between stakeholder and suppliers showing the 4 processes of negotiation (Preparation, opening, bargaining and closure).

End-Point Assessment

Assessment Plan

Type: PDF

View assessment plan

Version & Source

Version
1.1
Updated SSA
Last changed
10 Dec 2025
Earliest start
10 Dec 2025
Approved for delivery
24 Aug 2020
EQA Provider
Ofqual
Sector Subject Area
15.3 Business management
Trailblazer
TB0426
Last checked
11 Mar 2026

Frequently Asked Questions

What knowledge, skills and behaviours are in the ST0810 standard?

The Procurement and supply assistant apprenticeship has 15 knowledge items, 17 skills, and 7 behaviours that apprentices must demonstrate.

How long is the Procurement and supply assistant apprenticeship?

The typical duration is 18 months, with a maximum funding band of £6,000.

What does a delivery guide for ST0810 include?

The KSB Planner delivery guide includes plain-English KSB interpretations, EPA preparation guidance, delivery risk analysis, on/off-the-job mapping, employer engagement strategies, and more — all tailored to ST0810.

Data sourced from Skills England. KSB Planner delivery guides are an interpretation and planning aid based on official published source material — not an official regulator-issued document.