Transport and warehouse operations supervisor

Deliver good customer service to internal and external customers as per agreed contracts and organisation's process

Monitor and record staff performance and behaviour including recruitment, allocation and right to work entitlement

Ensure that the transport operation centre or warehouse is working efficiently, using IT systems and promote productivity.

Brief and debrief team members on a daily basis to provide information, advice and guidance.

Plan the training needs of transport/ warehouse operatives to ensure regulatory compliance and continued professional development are met in line with organisation’s requirement.

Follow internal and external audit procedures for transport and warehouse operations that relate to environmental impact, health, safety, wellbeing and regulatory compliance

Monitor and report on the day to day operational performance of the supply chain

Organise and plan the use of resources eg staff, vehicles and warehousing equipment, schedule maintenance and repairs, ensuring spend is within budget

Ensure correct personal protective equipment is issued and maintained for the team and provided to visitors to transport or warehouse operational areas

Identify opportunities to improve organisations processes and practices

Ensure regulatory compliance of drivers in line with EU and domestic drivers hours rules, working time directive, driver licensing and driver certificate of professional competence training as applicable to the organisation.

Supervise regulatory compliance of vehicles in accordance with the DVSA ‘Guide to Maintaining Roadworthiness’.

Prepare the carriage of goods within legislation, for example carriage of livestock, perishable goods and hazardous or non-hazardous waste.

Supervise and report on asset protection and the security and safety of vehicles and loads.

Monitor and comply with goods vehicle operators licence requirements

Plan routes to ensure compliance with low and ultra-low emission zones, direct vision standards and lorry control schemes

Ensure correct insurances are in place, relevant to fleet transport operations.

Monitor vehicle running and depreciation costs

Schedule the transportation of goods in line with driver’s hours regulations, journey times and available resources ie drivers

Report road traffic incidents, police and dvsa roadside checks and prohibitions within the organisation and to the necessary authorities.

Supervise receipt of goods, ensuring the correct goods are received, handled safely, ensuring any risks are identified

Supervise stowing of goods into storage in order to optimise space, improve distribution and preserve condition in line with health and safety and reduce risks.

Supervise reverse logistics operations in line with environmental and company policy.

Supervise the replenishment, picking, packing and decanting of goods.

Oversee the dispatching of goods; identifying any problems with goods or special instructions affecting delivery, confirming the correct method and materials for wrapping or packing in line with environmental legislation and organisational policies.

Carry out stock control and stock checks to ensure that appropriate stock levels are maintained.

Ensure the workplace is clean and tidy, meet the required hygiene and fire safety standards

Monitor and record checks of racking and mechanical handling equipment, in line with manufacturers recommendations and organisations procedures.

Supervise the process of bespoke/ direct orders and deal with any problems.

Ensure the security of the warehouse and goods are maintained, and risks are identified, reported and that records are kept up to date